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K.I. Pearl top priority is
the satisfaction of our clients as your security, we are
so utterly confident in our products that we offer:
7 Days 100% Money Back Guarantee
Please send your item(s) back to us in original
condition, and we will process your request for a
replacement, store credit, or full refund.
In case of returns and exchanges:
Please note that you are responsible for the costs of
shipping your return or exchange to us. Please mail your
item(s) back in their original packaging.
Procedure:
Please contact us to request a Return Merchandise
Authorization (RMA) number in order to ensure proper
credit for return. You may contact us via email or
telephone.
Shipment:
1. We suggest that you ship your package insured to
ensure safe arrival.
2. Please place item in original packaging and
comparable shipping box.
3. Please write RMA # clearly on the outside of your box
in black marker and on a sheet of paper placed inside
the box.
4. Packages must be postmarked
Confirmation:
We will send you an email to confirm receipt of your
package. Please note that it may take up to 4-8 weeks
for a return to be processed to your credit card.
Send returns to:
K.I. Pearl
Space 134 Ground Level
Ayala Shopping Center Cebu
Cebu Business Park
Cebu City 6000
Philippines
Should you have other questions or concerns about these
return exchange policy, please contact us:
Email:

Post Mail:
K.I. Pearl
Space 134 Ground Level
Ayala Shopping Center Cebu
Cebu Business Park
Cebu City 6000
Philippines
Voice:
Main Office: TeleFax No. (063) (32)
232-8670
Ayala Center Shopping Mall: TeleFax No.
(063) (32) 232-2341
Pearl Farm: Telephone No. (063) (32)
340-9090
Business Hours: 9:00AM-5:00PM
Philippines Time (+8GMT)
Shopping Mall Hours: 9:00AM-8:00PM
Philippines Time (+8GMT) |
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